Canada Mortgage and Housing Corporation (CMHC)


  • Homeowners who have lost income due to COVID-19 may be eligible to defer mortgage payments for up to 6 months.

  • The deferred amount must be paid back at a later time.

  • This is a government initiative administered by your bank.


Don’t wait until you’ve missed a payment! Talk to your bank today.


More information:  Understanding Mortgage Payment Deferral



City of Winnipeg


  • If you cannot pay your property taxes, you will not be charged penalties for a three month period following the due date for your taxes.

  • You will still have to pay your taxes at a later time, but this gives you more time to do it without paying late fees.

  • You can now enroll in the City’s installment payment program (TIPP) for free, from April 1st 2020 to September 30, 2020.

  • If the City can’t withdraw your TIPP payment due to insufficient funds, you will still be allowed to remain in the program and will not be charged any penalties.

How to pay your taxes in installments:

Tax Instalment Payment Plan (TIPP)

Call 311 or visit:  TIPP


Other ways to pay your taxes:

Stay safe and healthy--pay your taxes from home:

Visit:  Payment Options



Manitoba Hydro


Manitoba Hydro has suspended all hydro disconnections for the time being.

  • This means your electricity and gas will not be cut off during the COVID-19 pandemic.

  • If you do not pay your Manitoba Hydro bills, you can still be subject to large bills and service disconnections after the pandemic has ended.

  • Please continue to pay your bills--help is available.

  • See the Manitoba Hydro website for complete information:


What to do if you can't pay your bill

Neighbours Helping Neighbours Program

Emergency funding to assist with energy bills if you are 60+ days in arrears.

Find out if you qualify:

Neighbours Helping Neighbours




City of Winnipeg


The City of Winnipeg has suspended water turn-offs and late payment charges until at least June 30, 2020.

  • This means your water cannot be cut off, and you cannot be charged late fees on your water bill until at least June 30, 2020.

  • If you do not pay your water bill, you may not be charged late fees, but you will still have to pay back what you owe after the pandemic has ended.

  • Please continue to pay your bills--help is available.

  • The City will work with you to make more flexible payment arrangements to avoid a major bill after the pandemic.

Every way to submit your meter reading:

Submit your meter reading regularly to avoid being overcharged for estimated bills.

Submit by phone: 204-986-4445

Submit online:  Submit Meter Reading




Having Difficulty Making Payments?

Contact the Utility Billing Centre

204-986-BILL (2455)

Click here and then

click Payment Arrangements

Having Trouble Paying?

H2O (Help to Others) Program

If you are lower income and having difficulty paying your water bill, you may be eligible for assistance through the H2O program:

H2O Program



If you have lost pay due to coronavirus, you may be able to apply for benefits under the CERB. This will include anyone who is laid off or can't get hours, anyone who is sick with coronavirus, folks who must self-isolate, and more.


Visit: Apply for CERB



SNA Housing Coordinator

Benjamin Simcoe

Voicemail only: 204-783-5000 Ext. 105


Notice: The information on this page may become outdated quickly and is only meant as a guide. Check directly with the source for the most up-to-date information.

Spence Neighbourhood Association (SNA)

615 Ellice Avenue

430 Langside Street

641 St. Matthew’s Avenue

583 Ellice Avenue

 Winnipeg, Manitoba


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